Their experience.
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hidden in the conversations on Hacker News.
After VWO’s acquisition, its founder reflected on workflow problems, customer feedback, and keeping growth within the means of the business.
Solve a problem people will pay for before expanding the team.
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Real experiences, useful perspectives, and things you wish you’d known.
Ask HN: How do you deal with the emotions of customer support?
Original EnglishFor some actual advice, here are some tactical items I've deployed to try and diffuse tensions in support:
Why For-Profit Education Fails
Original EnglishI have worked in non-profits since 1989 and I can state that zero balance is the vast majority 90% + of all their system.
Ask HN: Does the SaaS model really work? Really?
Original EnglishThe first isn't a true SaaS (it's more Saas+web hosting), but we have several thousand customers paying monthly.
Ask HN: What is it like to work on pager duty?
Original EnglishBecause of that process we haven't had a single outage in 3 years.
Improved workflow and new role for pricing changes
Original EnglishI can understand charging for developers who trigger deploys; but the whole "teams with more than 7 members must upgrade to enterprise" seems ludicrous.
Ubuntu: ~20% More Performance Than Windows 11 on New AMD Zen 4 Threadripper
Original EnglishAs an ex-IT guy and as a linux enthusiast, It was not when I deployed it to developers and tech people in my company.
Why Early Stage Startups Should Not Exhibit at Conferences
Original EnglishWe spent about $1.5k (total) on the booth plus the productivity cost.
New Federal Law: Zero Taxes on Gains on Small Business Investments
Original EnglishIn a new entity, which costs $250 and 1h to set up yourself online, invest $100 to buy your founders shares.
The ABCs of virtual private servers, Part 1: Why go virtual?
Original EnglishI see a lot of dual qpi xeons with only 6 ram slots between them, though.) I paid $1800 or so for the lot.