Hard lessons2024-02-23 · Archive
Nobody ever gets credit for fixing problems that never happened (2001) [pdf]
Original EnglishWhere this applies — and where it may not
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“So whenever something breaks upstream, the first place customers notice the problem is in the system I maintain.”
@Xcelerate · View source
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Nobody ever gets credit for fixing problems that never happened (2001) [pdf]
@Xcelerate · 1031 points · 424 comments
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