Tool picks2022-08-02 · Archive
Ask HN: How do you deal with the emotions of customer support?
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From the discussion
“For some actual advice, here are some tactical items I've deployed to try and diffuse tensions in support:”
@kevin_nisbet · View source
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Ask HN: How do you deal with the emotions of customer support?
@kevin_nisbet · 51 points · 52 comments
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