Field notes2022-03-24 · Archive
Tell HN: There needs to be a “right to speak with a human”
Original EnglishWhere this applies — and where it may not
Original English evidence, selected for practical experience and outcomes. Read the source discussion for context.
From the discussion
“I personally run my business[1] with direct contact with my customers because I don't want them to feel the frustration I felt in these situations.”
@AlexDragusin · View source
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Tell HN: There needs to be a “right to speak with a human”
@AlexDragusin · 418 points · 339 comments
Read the Hacker News threadSource: OpenIndex Hacker News dataset (ODC-By). Original content belongs to its authors. Summaries, translations, and suggested steps are AI-assisted editorial work. Read the sources; individual outcomes are not guarantees.